All Sail LLC Privacy Policy
This Privacy Policy (“Policy”) explains how All Sail LLC, a Delaware company located at 1007 N Orange St., 4th Floor, Suite #1960, Wilmington, Delaware 19801, USA (“All Sail,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards your information when you use our website, allsail.com (the “Site”), and related services. By accessing or using our Site, you agree to the collection, use, and disclosure of your information as described in this Policy.
1. INFORMATION WE COLLECT
We collect information that directly or indirectly identifies you, as outlined below:
A. Personal Information You Provide
We collect personal information when you:
• Create an Account: We collect your name, email address, phone number, billing address, and other necessary details when you register.
• Make a Booking or List a Boat: We collect payment information and other transaction-related details to process bookings or rentals.
• Communicate with Us: We retain information provided when you reach out to us via email, support channels, or other communication tools.
B. Automatically Collected Information
We automatically collect certain data, including:
• Usage Data: We collect information about your interactions with the Site, such as IP addresses, browser types, pages viewed, date/time stamps, and the length of your visit.
• Device Information: We collect data on the device and software used to access the Site, including hardware model, operating system, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to understand how you navigate our Site and provide a personalized experience.
C. Information from Third Parties
We may receive data from third parties to enhance or supplement our services, including:
• Payment Processors: We receive transaction details from our payment processors to facilitate payments and detect fraud.
• Analytics Providers: We receive anonymous data on user behavior from analytics providers like Google Analytics to improve our Site’s performance.
2. HOW WE USE YOUR INFORMATION
We use the information collected for various purposes, including:
• To Provide and Improve Services: To facilitate bookings, manage accounts, communicate with users, and enhance our offerings.
• To Process Payments: To securely process and complete transactions, including managing refunds, chargebacks, and fraud prevention.
• To Personalize Your Experience: To deliver customized content, recommendations, and advertisements based on your preferences.
• To Communicate with You: To send booking confirmations, service updates, promotional messages (with your consent), and respond to inquiries.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting rights.
3. HOW WE SHARE YOUR INFORMATION
We only share your information as outlined in this Policy or with your consent.
A. Service Providers
We engage third-party providers to perform services on our behalf, including:
• Payment Processing: We share payment information with processors to facilitate transactions.
• Hosting and Data Storage: We share data with hosting and cloud storage providers to securely manage data.
• Customer Support: We engage third-party support providers to assist with user inquiries.
B. Business Transactions
In the event of a merger, acquisition, asset sale, or similar transaction, we may transfer your information to another entity. If such a change occurs, we will notify you and outline the choices available regarding your information.
C. Legal Compliance and Protection
We may disclose information to comply with legal obligations, enforce our terms, or protect our rights, privacy, safety, or property. This includes:
• Responding to subpoenas, court orders, or other legal processes.
• Enforcing our Terms of Use or other agreements.
• Detecting and preventing fraud, security, or technical issues.
D. With Your Consent
We may share information with third parties when you provide explicit consent.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your browsing experience, provide essential functionalities, and gather usage data to improve our Site and services.
Types of Cookies We Use:
• Essential Cookies: These are necessary for the Site to function and cannot be disabled in our systems. They are typically set in response to actions made by you, such as logging in or filling in forms.
• Performance Cookies: These cookies allow us to measure and analyze how users navigate the Site, enabling us to improve both functionality and user experience.
• Functionality Cookies: These cookies help the Site remember your preferences, choices, and other customizable elements to enhance your experience.
• Targeting and Advertising Cookies: These cookies may be set through our Site by our advertising partners and are used to build a profile of your interests to show you relevant ads on other sites.
Managing Cookies:
You have the right to manage your cookie preferences. Most web browsers allow control over cookies through their settings. However, disabling certain cookies may affect your experience on our Site. To learn more about managing cookies and opt-out options, please see our [Cookie Policy] or your browser’s help section.
5. SECURITY OF YOUR INFORMATION
We prioritize the security of your personal information and employ administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. Despite these measures, we cannot guarantee absolute security, and you use the Site at your own risk.
6. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it in a secure manner.
7. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location, you may have specific rights regarding your personal information, including:
• Access and Portability: Request a copy of the information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of personal information, subject to legal limitations.
• Opt-Out of Marketing Communications: You may opt-out of promotional communications by following the unsubscribe instructions in those communications or contacting us directly.
To exercise these rights, please contact us at [email protected]. We may require verification of your identity before processing certain requests.
8. INTERNATIONAL TRANSFERS OF INFORMATION
As a U.S.-based company, we may transfer, store, or process your information in jurisdictions outside your own. We adhere to standard contractual clauses and other safeguards to ensure appropriate data protection when transferring information internationally.
9. CHILDREN’S PRIVACY
Our Site is intended for users aged 18 and over. We do not knowingly collect information from children under the age of 18. If we become aware of any information collected from children without verification of parental consent, we will take steps to remove that information.
10. CHANGES TO THIS POLICY
We may update this Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by updating the Effective Date at the top of this Policy and, where required, provide additional notice. Your continued use of our Site following such changes constitutes acceptance of the updated Policy.
11. How to Delete Your Account
If you wish to delete your All Sail account, you can do so by following these steps:
1. Login to your account at allsail.com.
2. Click on your profile photo located at the top-right corner of the menu bar.
3. Select Settings from the dropdown menu.
4. Navigate to the Account Settings section.
5. Click on Delete Account and confirm your choice.
Please note that deleting your account will permanently remove your data from our platform. For more details on what information is retained for legal or administrative purposes, refer to the Data Retention section of this policy.
12. CONTACT US
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
All Sail LLC
1007 N Orange St., 4th Floor, Suite #1960
Wilmington, Delaware 19801
Email: [email protected]
This Privacy Policy is designed to ensure transparency in our data practices and to give you control over your personal information while using our services.